TC
Track

Privacy Policy

This privacy policy describes how TC Track collects, protects and uses personally identifiable information (“Personal Information”) you may provide on the TC Track website and its products or services. The policy does not apply to companies or individuals not owned or controlled by TC Track.

Collection of Personal Information

When you use TC Track, we receive and store information you knowingly provide to us. This occurs when you create an account, make a purchase, or fill out online forms. The information we collect may include:

  • Email address
  • Name
  • Phone number
  • Business address
  • Other Personal Information you choose to provide

If you are uncertain about which information is mandatory, please contact us for clarification.

Collection of Non-Personal Information

When you visit our website, our servers automatically record information that your browser sends. This data may include:

  • Your device’s IP address
  • Browser type and version
  • Operating system type and version
  • Language preferences
  • The webpage you were visiting before you came to our website
  • The pages of our website that you visit, the time spent on those pages
  • Other statistics that help us understand how you use our service

Use of Collected Information

Any of the information we collect from you may be used to:

  • Personalize your experience and respond to your individual needs
  • Improve our website and customer service offerings
  • Efficiently respond to your customer service requests and support needs
  • Operate and maintain our website and services
  • Provide the services you have requested
  • Send you communications related to your transactions
  • Identify potential cases of abuse and establish relevant statistics
  • Conduct analytics to improve our services and marketing effectiveness
  • Create custom and lookalike audiences for advertising
  • Retarget you with relevant advertisements across different platforms
  • Track conversions and measure the effectiveness of our marketing campaigns
  • Send you marketing communications (with your consent where required)

Billing and Payments

We use third-party payment processors to assist us in processing your payment information securely. Such third-party processors’ use of your Personal Information is governed by their respective privacy policies. We will retain and use your information only as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Product and Service Providers

We may contract with other companies to provide certain products, services or functions on our behalf. Examples include processing payments, providing customer service, and conducting surveys. We provide these companies with only the Personal Information they need to perform their services and work with them to respect and protect your privacy.

Privacy of Children

We do not knowingly collect any Personal Information from children under the age of 18. If you are under the age of 18, please do not submit any Personal Information through our website or service. We encourage parents and legal guardians to monitor their children’s Internet usage.

Newsletters

With your consent, we may send you emails containing news, special offers, and general updates related to our service. You can unsubscribe from these emails at any time via the unsubscribe link provided in each email.

Cookies and Tracking Technologies

Our website uses “cookies” and similar tracking technologies to help personalize your online experience and improve our services. A cookie is a text file that is placed on your hard disk by a web page server. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We use cookies and tracking technologies to:

  • Understand and save your preferences for future visits
  • Keep track of advertisements and analytics
  • Compile aggregate data about site traffic and site interactions
  • Enable retargeting and remarketing campaigns
  • Track conversions and measure advertising effectiveness
  • Improve our marketing efforts and user experience

Types of Cookies We Use:

  • Essential Cookies: Required for the website to function properly
  • Analytics Cookies: Help us understand how visitors interact with our website (Google Analytics, etc.)
  • Marketing Cookies: Used to track visitors across websites for retargeting and remarketing purposes
  • Advertising Pixels: Including Facebook Pixel, Google Ads Pixel, and other third-party tracking pixels for conversion tracking and audience building

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.

Do Not Track Signals

Some browsers incorporate a Do Not Track feature that signals to websites you visit that you do not want to have your online activity tracked. Our website does not currently respond to Do Not Track signals.

We may display online advertisements and use your information for retargeting purposes. This includes:

  • Displaying personalized ads to you on other websites you visit
  • Using remarketing pixels to build custom audiences for advertising campaigns
  • Sharing aggregated and non-identifying information with advertising partners
  • Using your browsing behavior and interaction data to serve relevant advertisements
  • Creating lookalike audiences based on our customer data for marketing purposes

We work with third-party advertising networks including but not limited to Google Ads, Facebook/Meta, LinkedIn, and other platforms that may use cookies, web beacons, and other technologies to collect information about your activities on our website and other websites to provide you with targeted advertising based on your interests.

Affiliates

We may disclose information about you to our corporate affiliates to provide products or services to you on our behalf. Our corporate affiliates are required to honor this privacy policy.

Our website contains links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other websites or third parties. We encourage you to be aware when you leave our website and to read the privacy policies of each website that collects Personal Information.

Information Security

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in our control and custody.

Data Breach

In the event we become aware that the security of the website has been compromised or users’ Personal Information has been disclosed to unrelated third parties as a result of external activity, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities.

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Changes and Amendments

We reserve the right to modify this privacy policy at any time. When we do, we will update the “last updated” date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

Acceptance of This Policy

By using this website or its services, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our website or services. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions regarding this privacy policy, the practices of this website, or your dealings with this website, please contact us.

Last updated: September 30, 2024